Download & verify

Always download Trezor Suite from the official Trezor website. Choose the build matching your operating system (Windows, macOS, Linux), or use the official web version if you prefer not to install software. Wherever possible, verify file integrity using checksums or signatures published by Trezor. Verifying downloads reduces the risk of installing tampered or counterfeit software.

Initial device setup

1. Unbox and inspect: Confirm packaging appears intact. If anything looks tampered with, contact official support before using the device.
2. Connect to Suite: Use a reliable USB cable to connect your Trezor and open Trezor Suite. Follow the on-screen prompts to begin setup.
3. Create or restore: You can create a new wallet (generate a new recovery seed) or restore from an existing seed phrase. Trezor supports common seed lengths (12/18/24 words) depending on model and configuration.
4. Record the recovery seed: Write your recovery words on the physical recovery card or a secure offline medium. Never photograph, screenshot, or store the seed digitally or in the cloud.
5. Set a PIN: Choose a strong PIN to protect the device from local, unauthorized access. The PIN protects your device if someone has physical access to it.
6. Optional passphrase: Enable a passphrase only if you understand the tradeoffs: passphrases create hidden wallets and add plausible deniability, but they must be backed up and remembered exactly.

Basic navigation & core features

Trezor Suite presents a guided interface for account creation, sending and receiving, portfolio monitoring, and firmware management. Key features include:

• Accounts: Add and manage separate accounts for supported coins. Suite discovers addresses and shows transaction history.
• Send & receive: Compose transactions in Suite and always confirm amount and destination on your Trezor device display before signing — this prevents host-level malware from silently altering details.
• Portfolio: View aggregated balances, simple performance charts, and export transaction history for tax or accounting needs.
• Firmware management: Apply firmware updates only through official prompts in Suite. Updates can contain important security fixes and compatibility changes.

Security best practices (non-negotiable)

Security is as much about behavior as it is about tools. Follow these fundamental practices:

• Never share your recovery seed. Trezor will never request this; anyone asking for it is attempting a scam.
• Keep the seed offline. Store it physically in one or more secure locations (safe, safety deposit box). Consider metal backup plates for fire and water resistance.
• Verify addresses on-device. Always check the destination address on your Trezor’s screen before approving a transaction.
• Use official Suite only. Third-party tools can add convenience but also risk; prefer well-reviewed, open-source tools that support hardware signing or PSBT when needed.
• Segregate large funds. Use multiple devices, multisig setups, or separate wallets to limit single-point exposure for substantial holdings.
• Maintain your computer. Keep OS and security software up to date to reduce auxiliary risks — while Trezor protects private keys from compromised hosts, a secure workstation still matters.

Common workflows

Examples of typical tasks you'll do with Suite:

• Receiving funds: In Suite select the account and click Receive. Copy the address shown and confirm the same address is visible on your Trezor device. Only use addresses generated by the device.
• Sending funds: Compose the transaction, set or accept recommended fees, then confirm details on both Suite and the device before signing.
• Restoring wallets: If you replace or lose the device, restore using your recovery phrase on a new Trezor or compatible wallet. If you used a passphrase before, you must provide the same passphrase to restore those hidden accounts.
• PSBT & multisig: Export PSBTs for air-gapped signing or multisig coordination when supported by the chain and tools you use.

Troubleshooting & tips

• If the device is not recognized, try a different USB cable/port and ensure Suite is up to date. Avoid unpowered USB hubs during setup.
• For firmware update issues, follow official recovery instructions. Do not discard the device; official support and community guides can help recover most failed updates.
• If a transaction is stuck, inspect it on a blockchain explorer. For chains supporting Replace-By-Fee (RBF) or fee bumping, you may be able to speed the transaction; otherwise consult chain-specific resources.

Where to get help

Primary resources include the official Trezor documentation, knowledge base, and community forums. If you suspect device compromise, tampered packaging, or cannot resolve a problem via documentation, contact official support — but never disclose your recovery seed to anyone.

Final notes

Trezor Suite is designed to make hardware wallet security accessible while preserving strong protections: keep secrets on-device, verify actions on the hardware screen, and treat the recovery seed as the ultimate safeguard. Following this getting-started guide will put you in a strong position to securely hold and manage crypto using Trezor.